Privacy policy

Last updated: March 30, 2026

Maison Tempore – Privacy Policy

Maison Tempore (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal data when you browse our website and purchase our watches.

By using our website, you agree to the practices described here.

1. Information We Collect

When you visit our store or place an order, we may collect:

  • Contact details – name, email address, phone number;
  • Billing and shipping details – address, country, postal code and order information;
  • Payment data – card details or other payment information (processed by secure payment providers);
  • Order history – watches you purchased, returns and support interactions;
  • Technical and usage data – IP address, device type, browser, pages visited, time spent on the site;
  • Cookies and similar technologies – used to remember your preferences and improve your experience.

We collect this information directly from you (for example, when you fill in forms or place an order) and automatically when you use the site.

2. How We Use Your Information

We use your personal data to:

  • Process your orders – confirm purchases, receive payments and ship your watches;
  • Provide customer support – answer questions, handle returns and resolve issues;
  • Communicate with you – send order confirmations, shipping updates and important notices about your purchase;
  • Improve our store – analyse how visitors use the website to improve navigation, product selection and content;
  • Marketing (where permitted) – send news, offers and information about new men’s watch models, if you choose to receive them.

You can opt out of marketing emails at any time by using the unsubscribe link in our messages or by contacting us.

3. Payment Security and Encryption

We take the security of your payment data seriously:

  • Payments are processed through secure third‑party payment gateways;
  • We do not store full credit or debit card numbers on our servers;
  • We use SSL (Secure Socket Layer) or equivalent encryption technology so that data sent between your browser and our website is protected against interception and misuse.

Even with these measures, no method of online transmission is 100% risk‑free, but we follow industry‑standard practices to protect your information as best as possible.

4. Sharing Your Data with Third Parties

We do not sell your personal data.

We only share your information with third parties when necessary to run our business, for example:

  • Delivery services and logistics partners – to deliver your watches;
  • Payment processors – to securely handle your payments;
  • IT and analytics providers – to host our website and understand how it is used;
  • Authorities or legal entities – when required by law, court order or to protect our rights.

These partners receive only the data needed to perform their services and are expected to protect it according to appropriate security and privacy standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences (such as language or currency);
  • Keep your shopping cart information;
  • Understand how visitors interact with the site (for example, which pages are most viewed);
  • Measure the effectiveness of campaigns and improvements.

You can manage or block cookies in your browser settings.
However, if you disable cookies, some parts of the website may not function correctly (such as the cart or login).

6. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access the personal data we hold about you;
  • Correct inaccurate or incomplete information;
  • Delete your data, in certain situations;
  • Restrict or object to some forms of processing;
  • Withdraw consent for marketing communications;
  • Request a copy of your data in a portable format, where applicable.

To exercise any of these rights, or to ask questions about your data, please contact us at:

Email: hello@maisontempore.com

We may need to confirm your identity before responding to certain requests.

7. Data Retention

We keep your personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy;
  • Comply with legal, tax or accounting obligations;
  • Resolve disputes and enforce our agreements.

When data is no longer needed, it will be deleted or anonymized in a secure way.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

  • Any changes will be posted on this page;
  • The “Last updated” date at the top will show when the latest revision was made.

We recommend you check this page periodically if you want to stay informed about how we protect your information.

9. Contact Details

If you have any questions about this Privacy Policy or how Maison Tempore handles your information, you can contact us:

  • Email: hello@maison-tempore.com