Own the Moment
Born from the desire to control time, Maison Tempore was created for those who move with presence, act with confidence, and choose every moment with intention.
More than a watch, each piece is a statement of identity a reminder that time is not something you chase, it is something you own.
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Frequently Asked Questions
Everything you need to know before placing your order.
What should I do if my item arrives damaged or defective?
Please contact us within 7 days of delivery at:
hello@maison-tempore.com
Include photos or videos of the damaged or defective item so we can review your case quickly.
Our team will help you with a replacement, refund, or another suitable solution.
What if I entered the wrong shipping address?
Please contact us as soon as possible at:
hello@maison-tempore.com
If your order has not yet been shipped, we may be able to update your address.
Once the order has been shipped, we cannot guarantee that changes can be made.
When will I receive my order?
All orders are processed within 1–3 business days.
After processing, delivery usually takes 5–9 business days, depending on your location.
Total delivery time = processing time + shipping time.
Once your order is shipped, you will receive a tracking number by email.
What is your return policy?
You may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be unused, in its original condition, and preferably in its original packaging.
To start a return, contact us at:
hello@maison-tempore.com
Do you ship worldwide?
Yes. We ship to 65+ countries worldwide.
For a limited time, we are offering free shipping on all orders.
No discount code is needed — free shipping is automatically applied at checkout.
Can I cancel my order?
Orders can only be cancelled before they are processed and shipped.
If you need to cancel an order, contact us as soon as possible at:
hello@maison-tempore.com
Can I track my order?
Yes. Once your order has been processed and shipped, you will receive a tracking number by email.
You can use this tracking number to follow your order until delivery.
Need more help?
We’re here to help.
For any questions, contact us at:
hello@maison-tempore.com
Or reach us through our contact form.












