Duo Travel Case

Please contact us within 7 days of delivery at:

hello@maison-tempore.com

Include photos or videos of the damaged or defective item so we can review your case quickly.

Our team will help you with a replacement, refund, or another suitable solution.

Please contact us as soon as possible at:

hello@maison-tempore.com

If your order has not yet been shipped, we may be able to update your address.

Once the order has been shipped, we cannot guarantee that changes can be made.

All orders are processed within 1–3 business days.

After processing, delivery usually takes 5–9 business days, depending on your location.

Total delivery time = processing time + shipping time.

Once your order is shipped, you will receive a tracking number by email.

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition, and preferably in its original packaging.

To start a return, contact us at:

hello@maison-tempore.com

Yes. We ship to 65+ countries worldwide.

For a limited time, we are offering free shipping on all orders.

No discount code is needed — free shipping is automatically applied at checkout.

Orders can only be cancelled before they are processed and shipped.

If you need to cancel an order, contact us as soon as possible at:

hello@maison-tempore.com

Yes. Once your order has been processed and shipped, you will receive a tracking number by email.

You can use this tracking number to follow your order until delivery.

We’re here to help.

For any questions, contact us at:

hello@maison-tempore.com

Or reach us through our contact form.